Janitorial Services throughout Chicagoland
If you are looking for a full-service janitorial team for your Condo association or business, Inter City Maintenance has the manpower, dedication to quality of work, and experience to fulfill your requirements. We can work with you to tailor a janitorial program that fits your building’s needs. Having dependable janitorial staff allows for facility managers to focus on more important needs, while enhancing productivity and quality of life of employees or residents.
Customer Service & Management
We are passionately committed to customer service. We ensure that we are as proactive as possible with each of our clients. Many facility managers waste time and dollars tracking down issues, and managing the service company themselves rather than being able to delegate all this effort. Our management team has over six years of professional janitorial experience, which combined with the use of leading edge technology, means that often we inform our clients of issues that need to be addressed before they are aware. This allows us to take steps to resolve issues or reduce their impact before a major problem occurs. We have high client satisfaction as shown by the longevity of the relationships we have with the majority of our clients.
We maintain a 30 minute service level response to client phone or email, and regularly beat this target. We analyze issue trends so we can be proactive. We consistently identify a reduction in the number of issues facility managers raise once we take over a new client.
Inter City Maintenance service Inc client accounts are inspected weekly by the owner with the shift supervisors to ensure that all contracted and scheduled work is being completed on time and to the highest standards. Other janitorial or commercial cleaning services may not offer this same level of personal support and supervision.
No matter what your budget or your needs, you can depend on ICMS Inc to provide you with the best cleaning experience in the industry.